Terms of Service

These Terms of Service ("Terms") govern your access to and use of the software-as-a-service contract management platform provided by AgreeMintZ.ai, Inc. ("AgreeMintZ.ai, Inc.," "we," "us," or "our"), including any websites, web apps, APIs, integrations, AI features, documentation, and related services (collectively, the "Service").

By creating an account, clicking "I agree," or accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms are intended to work together with our End User License Agreement (EULA) and our Privacy Policy. If there is a direct conflict, these Terms control on commercial/website/billing matters; the EULA controls on software licensing, acceptable use, and AI specifics.

1. Who we are / Contact

Entity: AgreeMintZ.ai, Inc.
State of formation: Georgia, United States
Support email: support@agreemintz.ai

DPA / GDPR requests: support@agreemintz.ai

2. Eligibility and Accounts

Eligibility. You must be at least 18 and able to form a binding contract.

Account. You must provide accurate information and keep credentials confidential.

Responsibility. You are responsible for all actions taken under your account, including actions by employees or other authorized users.

Security. If you suspect unauthorized use, contact support@agreemintz.ai immediately.

3. The Service

AgreeMintZ.ai, Inc. is a SaaS-based contracts management and AI-assisted contract review platform. Features may include:

• uploading and storing contracts and related documents;
• AI-generated summaries or risk highlights;
• search, organization, and reminders;
• user/role management;
• integrations with third-party providers (hosting, AI, payments).

We may improve, add, or remove features from time to time.

4. AI and No Legal Advice

Informational only. Any AI-generated summaries, clause extractions, or risk callouts ("AI Output") are for informational purposes only.

Not a law firm. AgreeMintZ.ai, Inc. is not a law firm and does not provide legal advice. Using the Service does not create an attorney–client relationship.

Your responsibility. You must have a qualified human (e.g., your counsel) review AI Output before relying on it. You are solely responsible for decisions you make based on AI Output.

No guarantee of accuracy. AI can be incomplete, outdated, or wrong, especially with long, scanned, or unusual contracts. (This matches your EULA.)

5. Your Content & Confidential Contracts

Ownership. As between you and us, you own the contracts, documents, and other materials you upload or submit to the Service ("Customer Content").

License to us. You grant us a limited, worldwide, non-exclusive license to host, store, process, transmit, and display Customer Content only to provide, secure, maintain, and improve the Service and to comply with law.

Right to upload (NDA-covered content). You represent and warrant that you have all rights, consents, and authorizations needed to upload and process Customer Content in the Service — including contracts that are subject to third-party NDAs or confidentiality obligations — and that doing so will not violate any agreement you have with a third party.

Confidentiality & security. We will use commercially reasonable administrative, technical, and physical safeguards to protect Customer Content in our possession, consistent with a SaaS provider of similar size. No system is 100% secure.

Backups. You are responsible for your own backups and exports. We do not guarantee recovery of specific data.

6. Payments, Billing, and Stripe (Credit Card Only)

Processor. We use Stripe to process payments. By paying through the Service, you also agree to Stripe’s applicable terms and privacy policy. Stripe processes your credit card information; we do not store full card numbers.

Credit cards only. Payment for the Service is by credit/debit card through Stripe only. We do not accept checks, wires, or other offline payment methods unless we agree in writing.

Plans and fees. You agree to pay the fees shown at sign-up/checkout or in your order. Fees may depend on usage (e.g., users, storage, AI runs).

Auto-renewal. Subscriptions auto-renew at the then-current rates unless you cancel before the renewal date.

Early cancel = no refund. If you cancel a monthly or annual plan before the end of the paid period, you will not receive a refund for the unused portion of the term (unless required by law). Your access will continue until the end of the billing period you already paid for.

No refunds (general rule). Except where required by law or explicitly stated otherwise, all fees are non-refundable.

Overages. Because AI/LLM usage can incur metered costs, we may charge overages or throttle usage if you exceed your plan limits.

Taxes. Fees are exclusive of taxes. You are responsible for all applicable sales, use, VAT, GST, or similar taxes.

7. Uptime & SLA (99.9%)

Target. We will use commercially reasonable efforts to make the production Service available 99.9% of the time in a calendar month.

Exclusions. The following do not count as downtime:

• scheduled maintenance (with reasonable notice),
• emergency maintenance to protect the Service,
• outages or rate limits from third-party providers (hosting, Stripe, AI/LLM, DNS),
• DDoS, force majeure, or events outside our reasonable control,
• your internet/ISP/network issues,
• issues caused by your misuse or configuration.

Remedy. If we do not meet 99.9% in a month and you are a paying subscriber and your account is in good standing, your sole and exclusive remedy is a service credit toward a future billing period. We do not issue cash refunds for SLA misses.

Measurement. We may use our internal or third-party monitoring to determine uptime.

8. Acceptable Use

You agree not to:

• use the Service for unlawful, infringing, or harmful purposes;
• attempt to access another customer’s data;
• bypass or disable security or usage limits;
• probe, scan, or test for vulnerabilities without permission;
• upload malware or malicious content;
• run high-volume automated calls except via our published APIs and within rate limits.

We may suspend or limit access to protect the Service or other customers.

9. Privacy, GDPR/UK GDPR, and DPA

Privacy Policy. Our Privacy Policy explains what personal data we collect and how we use it.

Controller / processor. For most Customer Content, you are the controller (or business) and we are your processor (or service provider).

DPA available. If you are subject to EU GDPR or UK GDPR, we will enter into a Data Processing Agreement (DPA) (including SCCs/UK addendum where needed) on request. Email support@agreemintz.ai.

Subprocessors. You authorize us to use subprocessors (hosting, AI/LLM, email, billing, support) to provide the Service; we will impose data-protection obligations on them.

International transfers. If we transfer personal data outside the EEA/UK, we will use a lawful transfer mechanism.

Your obligations. You are responsible for notices/consents to your own end users, employees, or data subjects whose data you upload.

10. Third-Party Services and AI Providers

The Service may integrate with or rely on third-party services (cloud hosting, email, AI/LLM providers, Stripe). We do not control those services and are not responsible for their availability, security, or terms. If a provider discontinues or degrades a service, we may try to provide a reasonable alternative.

11. Intellectual Property

Our IP. The Service (software, workflows, AI prompts, UI/UX, branding) is owned by AgreeMintZ.ai, Inc. or its licensors.

Your IP. You own your Customer Content.

Feedback. If you submit ideas or suggestions, we may use them freely, without payment to you.

12. Disclaimers

As-is. THE SERVICE, AI OUTPUT, AND RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

No warranties. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

No legal advice. WE ARE NOT A LAW FIRM AND DO NOT PROVIDE LEGAL ADVICE.

No guarantee of AI accuracy. AI may generate incomplete or incorrect information; you must verify it.

13. Limitation of Liability

No indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

Cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE IN ANY SIX (6) MONTH PERIOD WILL NOT EXCEED THE FEES YOU PAID TO US FOR THE SERVICE IN THAT SAME SIX (6) MONTH PERIOD. If you use the Service for free, our total liability will not exceed $100.

Basis of bargain. You acknowledge these limits reflect the allocation of risk and that we would not provide the Service without them.

14. Indemnification

You will defend, indemnify, and hold harmless AgreeMintZ.ai, Inc. and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Customer Content you upload or process (including NDA-covered contracts you didn’t have the right to upload),
• your violation of these Terms or applicable law,
• your violation of another party’s rights.

We will notify you of any such claim and reasonably cooperate with you.

15. Term, Suspension, and Termination

Term. These Terms start when you first use the Service and continue until terminated.

Your termination. You may stop using the Service at any time. If you’re on a monthly or annual plan, termination takes effect at the end of the period you already paid for; no refunds for early cancellation.

Our suspension/termination. We may suspend or terminate your access immediately if you breach these Terms, fail to pay, create a security or legal risk, or if we discontinue the Service.

Effect. When these Terms end, your right to use the Service stops. We may (but are not required to) provide a short export window.

Survival. Sections dealing with payment, IP, confidentiality, disclaimers, limitation of liability, indemnity, and governing law survive termination.

16. Changes to the Service or Terms

We may update the Service and these Terms from time to time. If we make material changes, we will post the updated Terms and, where required, notify you. Your continued use after the effective date = you accept the changes.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of law rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Georgia for any dispute not subject to arbitration.

18. Entire Agreement; No Waiver; Assignment

These Terms, together with the EULA, Privacy Policy, and any online checkout/order you complete, are the entire agreement between you and AgreeMintZ.ai, Inc. about the Service. Our failure to enforce any right is not a waiver. If any provision is unenforceable, the rest remains in effect. You may not assign these Terms without our written consent; we may assign in connection with a merger, acquisition, or sale of assets.